Privacy Policy (EU)

Privacy statement

SilCof Oy

Contact information:

SilCof Oy
Niittyrinne 6A
02270 Espoo

info@silcof.fi, tilaukset@silcof.fi

Tel: 041-3132276 Tel: 041-3132956 Business ID 3185238-8

Website: https://silcof.fi.

With this privacy statement, we inform our customers about the processing of their personal data in Mr. Papunen’s Online Store. Privacy statement updated March 6, 2021 Data security, data collection and data retention.

All information you provide is protected in accordance with the GDPR protocol. The information you provide is protected by encryption so that no third party can access it. We use SSL encryption, which is used by online banks, among others, to secure their own data transmission.

What information is collected?

Information provided by the user or personally identifiable Contact information such as address, email address and phone number. Payment information, including credit agreements and other billing information With the consent of the customer, location information used to estimate delivery time Information observed and analytically derived from the use of the Services Purchase history, e.g. ordered products and their price information Delivery information, such as the selected delivery method and delivery address Product reviews E-commerce usage and browsing information as well as terminal identification information Product recommendation and other information and tags used for targeted content.

Why is data collected?

We process your information for business needs and to improve the quality of service. For example, delivering the products you order requires processing and reviewing your information. We also process personal data when the processing of the data is necessary to implement the legitimate interests of the customer and SilCof Oy, for example in possible complaints to transport companies on your behalf. In some situations, we may separately ask the customer for consent to process the data.

We combine the information we collect to provide the best possible service to our online store users. As a rule, e-commerce requires cookies in order to function, so that, for example, it is possible to add products to the shopping cart at all – or transfer payment information to online banking.

Herra Papusen Online Store We process your information so that you can use our store. Your information allows us to identify you, deliver your order, and offer a variety of payment methods and personal benefits. Customer service and communication We process your information in customer service, such as in response to feedback or complaints you provide, to implement customer communications.

Direct marketing and marketing and opinion polls:

We process your information to market our products and services. We may also process your information in marketing and opinion surveys so that we can provide a better service in the future. Targeting communications and marketing and services.

We process your information to target communications and marketing. In this way, we can provide you with the most relevant information about our products and services. Content targeting is based on the interests you share or what we or the algorithms we use have learned from stored information about you and other users. Such information is, for example, what you have purchased from our online store. Analysis, statistics and business, product and service development: We process data for analytical, statistical and reporting purposes, as well as to develop our business, products and services and to improve the user experience.

How long is the data kept?

We will not keep your information longer than necessary. We may have an obligation under mandatory law to process certain information about you (such as e-commerce transaction data to comply with accounting laws) for a relatively long time, in which case we will only process the information to comply with that law. In addition, we may process information anonymously for, among other things, analytical and statistical purposes and for the development of our business, products or services. W

ho can process my information and pass it on to others?

Your information is processed within SilCof Oy’s organization. We may disclose your information to authorities, for example, if we are required by law to disclose the information. In addition, we may disclose your information to a buyer of the business or any other relevant party to the transaction in connection with the sale of any business or other business combination. We may disclose personal information to third parties in order to fulfill the agreement. Such parties include, for example, our partners providing payment intermediation or transportation services in our online stores or outlets, who may act as registrars for personal information required for payment intermediation and transportation.

The partners used by each of our online stores are listed in that online store. If you wish, you may also review the privacy policies of these third parties. We use the services provided by third parties to process personal data, but in this case we do not generally disclose your data to them in such a way that they can use it for purposes other than those specified by SilCof Oy.

We use subcontractors and service providers to process your information (such as for technical maintenance or to carry out campaigns and direct marketing), in which case we oblige them to ensure an adequate level of security to protect your personal information and to comply with applicable personal data legislation. The subcontractors and service providers we use use your information only for the purposes described above by SilCof Oy. We will not disclose your information to them in such a way that they may use it for other purposes.

Where is personal information stored?

Customer information is stored in Finland (inside EU / EMEA / EAA).

How can you influence the collection of data yourself?

You have the right to influence the processing of your data in the following ways: You have the right at any time to refuse the processing of your data for direct marketing purposes (right of objection). Please note that if you cancel your newsletter via the link in it, but you have given us a general marketing authorization, you may still receive marketing communications from us. In this case, you can revoke your general consent by contacting our customer service. Please note that despite the ban on direct marketing, you can see our advertisements in online services outside SilCof Oy and continue to receive customer communications from us, such as confirmation of your order in the online store.

You have the right to request access to information about you or to receive confirmation that we do not process information about you (right of inspection). The easiest way to request a review is to send a message to our customer service. In certain situations, you also have the right to receive the personal data you provide to us in electronic form, in which case you may also transfer it to another controller if you wish (the right to transfer the data from one system to another). You have the right to correct the information. This means that if your information is incorrect, inaccurate or incomplete, you have the right to ask us to correct or supplement the information. In certain situations, you may have the right to restrict processing. This means that if you dispute the accuracy of your information, you have the right to limit the processing of the information to the time during which we can ensure the accuracy of your information.

You have the right to have your data deleted in certain situations, for example if the processing of your personal data is no longer necessary for the purposes for which it was collected or if the processing of your personal data is based on consent and you wish to withdraw your consent. . Please note that if the processing of your personal data is necessary, for example to deliver an e-commerce order you have placed or to comply with a direct marketing ban, you will not be able to delete your data.

You can exercise your rights regarding the processing of your personal data by contacting our customer service. You can also request an excerpt of your own information.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: TThese are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

CookieDescription
Analyyttiset työkalutAnalyyttisten evästeiden hyväksyntälaatikko sivun käyttäjälle
EvästeetEvästeet
Evästeiden hyväksyntäEvästekäytäntöjen hyväksyntälaatikko sivun käyttäjälle
Evästeiden tarkistusEvästeiden tarkistus
LiveUpotettujen YouTube-videoiden striimien seurantatyökalu
Suorituskyvyn seurantaHyväksyntälaatikko sivuston käyttäjälle suorituskysyn mittaamista varten
SuostumusSuostumus
TilastotAnalyysityökalu sivun kävijämäärien tarkasteluun
Toiminnalliset evästeetSivuston toiminnan kannalta välttämättömät evästeet
Välttämättömät evästeetVälttämättömien evästeiden hyväksyntälaatikko sivuston käyttäjälle
YSCYouTube videostriimien seurantatyökalu

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Who can I turn to with questions about the processing of my data?

You can reach us by phone at 041-3132276 and 041-3132956 or by e-mail: info@silcof.fi